For small flat pack items like cloth rack, shipping cost is from $5 via normal courier.
Large items like tallboys and couches are delivered by our own team or third party furniture movers, with a shipping cost from $65.
Seven days a week, we despatch 2+ containers of furniture to destinations all over New Zealand, and to our island neighbours: Samoa, Fiji, Tonga, New Caledonia etc. We use our own channels, or third party shipping companies.
NZ Local Delivery;
For Auckland Metro Area; we normally deliver the next day, or soon after (n.b. weekends get booked out quickly).
For Hamilton Area; if the shop is holding the stock, we can deliver asap. Otherwise, two days of the week -in our own trucks, we deliver furniture to Hamilton shop/vicinity, from Auckand.
For Christchurch Area: if the stock is on hand we can deliver asap. Otherwise, from our Auckland Warehouse, we can:
1. Use third-party shippers to send orders from Auckland, directly to the buyer. Or,
2. Join our regular (usually monthly, & free to you) container shipment from Auckland to our Christchurch Shop. From there we can organize South Island Delivery or Pick-up.
1. Normally the delivery is to your door only. Arrangements may be made to take items upstairs at our discretion, and at additional cost
2. Please understand, when a particular day has been selected for delivery of your items, we can only confirm the delivery day, and the rough time frame (e.g. Tuesday afternoon, or Sunday morning). We cannot book a specific time (i.e. 2 pm), due to factors outside our control -weather, traffic etc.
Our delivery team will call the customer twice before delivery.
#1 -We call the evening before the selected day, to confirm delivery for the next day.
#2 -We call about half hour before our ETA at customer's house. This saves you calling us to ascertain the ETA, and from needlessly waiting around all day at home. We guarantee we will call you prior to delivery, and will deliver on the pre-arranged day.
Same day delivery:
At an additional cost, we can specially arrange same day delivery, if required.
Also we understand, some people urgently need a bed (or at least a mattress) to sleep on -that night. Even when we are very busy, we try our best to help customers with delivery the same day (sometimes late at night). However, urgent delivery does need to be confirmed, and may involve extra cost.
Customers are always welcome to pick up their purchases at our Central Warehouse -next door to the shop in Onehunga (hours are: 10am-5pm, 7 days). Confirmation before pick up is essential. We may need a day, or two, to collect product from one of several storage centres (this depends on where the product is stored) This is why Confirmation of your required pick up date is essential.
Sending through Courier/Shipping Company:
If goods are sent out via couriers, it usually takes 1 to 3 working days, after the order is picked up from our warehouse.
If the goods are sent through freight companies, e.g. Mainfreight, they are very fast to most cities -maybe the next working day to Wellington. For other North Island areas it takes about 3 days to a week, and may be up to two weeks for small towns in the South Island.
Customers are welcome to arrange a third party to pick up orders on their behalf
Pre-arrangement and confirmation are required before pick up. Whoever is picking up the order needs to have your invoice number, for confirmation with our staff.
Please note: Although it seldom happens, we will not be responsible for delay in delivery caused by the shippers. For more information, please read our terms.
We charge a flat shipping rate for the following areas, no matter how many items, or how big they are.
We charge flat shipping rates for those areas, no matter how many items, how big.
Hamilton metro area, Christchurch metro area, Auckland RED zone including:
Balmoral, Blockhouse Bay, Burswood, East Tamaki, Eastern Beach, Eden Terrace, Ellerslie, Epsom, Farm Cove, Favona, Glen Innes, New Lynn, New Windsor, Newmarket, Onehunga, One Tree Hill, Orakei, Oranga, Owairaka, Pakuranga, Pakuranga Heights, Panmure, Papatoetoe, Papatoetoe West, Parnell, Point England, Ponsonby, Pt Chevalier, Royal Oak, Sandringham, Te papapa, Three Kings, Waikowhai, Wai-o-Taki Bay, Waterview, Western Springs, Westfield, Westmere, Wiri, Glendowie, Grafton, Green Bay, Greenlane, Grey Lynn, Half Moon Bay, Highland Park, Hillsborough, Homai, Kelson, Kingsland, Lynfield, Mangere, Mangere East, Manage Bridge, Manukau, Manurewa, Meadowbank, Mellons Bay, Tamaki
Auckland GREEN zone including:
Arch Hill, Avondale, Botany Downs, Clover Park, Cockle Bay, Dannemora, Donegal Park, Flat Bush, Freemans Bay, Glen Eden, Northcote, Northcote Center, Shelly Park, Totara Heights, Weymouth, Goodwood Heights, Hauraki, Herne Bay, Hillcrest, Leabank, Buckland Beach, City, Clendon, Conifer Grove, North Habor, Oratia, Te Atatu South, Te Atatu Peninsula, Titirangi, Wattle Downs, Western Heights, Glendene, Henderson, Lincoln, McLaren Park, Sunnyvale, Takanini, Takapuna
Auckland YELLOW zone including:
Bayswater， Beach Haven， Belmont， Birkdale， Devonport， Unsworth Heights， Dury， Glenfield， Hobsonville， Massey， Sunnynook， Albany，Browns Bay， Bombay， Campbells Bay， Castor Bay， Forrest Hill，Northcross， Opaheke， Pahurehure， Papakura， Pinehill， Ranui， Red Hill， Rothesay Bay， Torbay， Waiake， West Harbour， Pukekohe， Glenvar， Greenhithe， Karaka Park， Long Bay， Mairangi Bay
To be calculated
Out of those areas, we use third party shipping companies. Because there is no trustable API available in NZ's shipping industry so we have to calculate detailed shipping cost by those factors:
-Where. Very detailed address pls.
-What. Product name.
So once the order placed, we will work out the accurate shipping cost and update the order.
|$65 Auckland Area||Red||$80 Auckland Area||Green||$100 Auckland Area||Yellow||To be calculated|
|Burswood||East||Botany Downs||East||Beach Haven||North||Silverdale||North|
|East Tamaki||South||Bucklands Beach||East||Belmont||North||Whangaparoa||North|
|Eastern Beach||East||City||CBD||Birkdale||North||Gulf Harbour||North|
|Ellerslie||Central||Clover Park||South||Browns Bay||North||Whangarei||North|
|Epsom||Central||Cockle Bay||East||Campbells Bay||North||All Other Areas|
|Farm Cove||East||Conifer Grove||S/East||Castor Bay||North|
|Glen Innes||Central||Donegal Park||South||Drury||South|
|Glendowie||Central||Flat Bush||South||Forrest Hill||North|
|Green Bay||West||Glen Eden||West||Glenvar||North|
|Grey Lynn||Central||Goodwood Heights||South||Hobsonville||West|
|Half Moon Bay||East||Hauraki||North||Karaka Park||S/East|
|Highland Park||East||Henderson||West||Long Bay||North|
|Hillsborough||Central||Herne Bay||Central||Mairangi Bay||North|
|Mellons Bay||East||North Harbour||North||Red Hill||S/East|
|New Lynn||West||Northcote||North||Rothesay Bay||North|
|New Windsor||Central||Northcote Centre||North||Sunnynook||North|
|One Tree Hill||Central||Shelly Park||East||Unsworth Heights||North|
|Owairaka||Central||Te Atatu Pen.||West|
|Pakuranga||East||Te Atatu South||West|
|Papatoetoe West||South||Western Heights||West|