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Alert Level Update

Our showrooms in Auckland are closed to comply with government guidelines. Hamilton and Christchurch shoowrooms are open.

Aucklanders can still purchase through our website 24/7, online chat, email and by phone. Pay now and have it delivered next week* with 5% order value credit back to you! Plus free shipping within the metro area in Auckland, Hamilton and Christchurch for orders over $1,000.

*To be guided by the latest controls from the Ministry of Health and government. Contactless pick-up or delivery .


Order Online: Contact-less Pickup/Delivery

1) Select "PICKUP FROM LOCAL SHOPS/ WAREHOUSE" at the checkout when confirming your order online.
2) Pay your order. Payments through Credit Card, Paypal, PoliPay or WechatPay are confirmed immediately, but online transfer takes roughly one day to show up in our system. You will receive an email confirming the payment.
3) Soon you will be contacted by another email concerning when and where to collect/ship your items. We have several warehouses near Sylvia Park, opening 10AM to 4PM (Closed on Thursday)


Small Items - Shipping From $8

For small flat pack items like cloth rack, shipping cost is from $8 via normal courier. Large items like tallboys and couches are delivered by our own team or third party furniture movers, with a shipping cost from $65.  


NZ Local Delivery

For Auckland Metro Area: Normally the stock is in our warehouse, but the earliest delivery date varies due to our workload and fleet arrangement - in 2-10 days.

For Hamilton Area: if the shop is holding the stock, we can deliver asap. Otherwise, three days of the week -in our own trucks, we deliver furniture to Hamilton shop/vicinity, from Auckland.

For Christchurch Area: if the stock is on hand we can deliver asap. Otherwise, from our Auckland Warehouse, we can:
1. Join our regular (usually monthly, & free to you) container shipment from Auckland to our Christchurch Shop. From there we can organize South Island Delivery or Pick-up. Or,

2. Use third-party shippers to send orders from Auckland, directly to the buyer with higher shipping cost.  

Special notes:

1. Normally the delivery is to your door only. Arrangements may be made to take items upstairs at our discretion, and at additional cost
2. Please understand, when a particular day has been selected for delivery of your items, we can only confirm the delivery day, and the rough time frame (e.g. Tuesday afternoon, or Sunday morning). We cannot book a specific time (i.e. 2 pm), due to factors outside our control -weather, traffic etc.                                          
Our delivery team will call the customer twice before delivery.                        
#1 -We call the evening before the selected day, to confirm delivery for the next day.    
#2 -We call about half-hour before our ETA at the customer's house. This saves you calling us to ascertain the ETA, and from needlessly waiting around all day at home. We guarantee we will call you prior to delivery, and will deliver on the pre-arranged day.
3. Same day delivery - at an additional cost, we can specially arrange same-day delivery, if required.        
Also we understand, some people urgently need a bed (or at least a mattress) to sleep on -that night. Even when we are very busy, we try our best to help customers with delivery the same day (sometimes late at night). However, urgent delivery does need to be confirmed, and may involve extra cost.



Customers are always welcome to pick up their purchases, and an appointment is essential!

Currently, most major furniture retailers' pickup policies are:                                                                   

    Most do not have same-day pickup;

    or if they do, they require one hour preparation time before pickup.                                                                       

ifurniture is always working hard to service our customers better.  Proudly having almost all stock in our own warehouses, we not only do 'Same Day Pickup', but also accept 'Pop in' pickups without booking. However, an appointment is highly recommended.

    Firstly, we have several warehouses, and we may need to collect items from several of them.

    Secondly, in peak time there may be many customers in the pickup queue, and we will obviously serve the ones with pick up appointments first.

    Thirdly, a small percentage of the items need to be collected from our local supplier first.

Hence we strongly recommend you make an appointment with us. Giving us 1, 2 or more days' notice makes all the difference. This way before your pick up date, our warehouse team will get all items ready for you, right at the warehouse entrance. So when you arrive, even if there is a queue, you will be serviced first. In a few minutes the items will be loaded into your vehicle, and you are free to go.

On the other hand, you are still welcome without an appointment, and our warehouse team will try their best to serve you as soon as possible. Please be patient if it is peak time, given that we will have to serve previously booked appointments first, and it can take significant time to collect items from our huge warehouses. The waiting time is up to 20 even 30 minutes in peak season


Our Auckland central warehouses is located at:

Carbine Warehouse:  77 Carbine road, Mt Wellington. Open 10AM to 12:30PM  1PM to 4PM , Friday to Wednesday (Closed on Thursday and Public Holidays).


Sending through Courier/Shipping Company

If goods are sent out via couriers, it usually takes 1 to 3 working days, after the order is picked up from our warehouse.

If the goods are sent through freight companies, e.g. Mainfreight, they are very fast to most cities -maybe the next working day to Wellington. For other North Island areas it takes about 3 days to a week, and may be up to two weeks for small towns in the South Island. 

Customers are welcome to arrange a third party to pick up orders on their behalf
Pre-arrangement and confirmation are required before pick up. Whoever is picking up the order needs to have your invoice number, for confirmation with our staff.  

Please note: Although it seldom happens, we will not be responsible for delay in delivery caused by the shippers. For more information, please read our terms.



Shipping cost

We charge flat shipping rates for those areas, no matter how many items, how big.

$65(To Front Door Only), $85 (Standard Delivery) 
Hamilton metro area, Christchurch metro area, Auckland RED zone including:
Balmoral, Blockhouse Bay, Burswood, East Tamaki, Eastern Beach, Eden Terrace, Ellerslie, Epsom, Farm Cove, Favona, Glen Innes, New Lynn, New Windsor, Newmarket, Onehunga, One Tree Hill, Orakei, Oranga, Owairaka, Pakuranga, Pakuranga Heights, Panmure, Papatoetoe, Papatoetoe West, Parnell, Point England, Ponsonby, Pt Chevalier, Royal Oak, Sandringham, Te papapa, Three Kings, Waikowhai, Wai-o-Taki Bay, Waterview, Western Springs, Westfield, Westmere, Wiri, Glendowie, Grafton,  Green Bay, Greenlane, Grey Lynn, Half Moon Bay, Highland Park, Hillsborough, Homai, Kelson, Kingsland, Lynfield, Mangere, Mangere East, Manage Bridge, Meadowbank, Mellons Bay, Tamaki

$80(To Front Door Only), $105 (Standard Delivery) 
Auckland GREEN zone including:
Arch Hill, Avondale, Botany Downs, Clover Park, Cockle Bay, Dannemora, Donegal Park, Flat Bush, Manukau, Manurewa, Freemans Bay, Glen Eden, Northcote, Northcote Center, Shelly Park, Totara Heights, Weymouth, Goodwood Heights, Hauraki, Herne Bay, Hillcrest, Leabank, Buckland Beach, City, Clendon, Conifer Grove, North Habor, Oratia, Te Atatu South, Te Atatu Peninsula, Titirangi,  Wattle Downs, Western Heights, Glendene, Henderson, Lincoln, McLaren Park, Sunnyvale, Takanini, Takapuna

$100(To Front Door Only), $125 (Standard Delivery) 
Auckland YELLOW zone including:
Bayswater, Beach Haven, Belmont, Birkdale, Devonport, Unsworth Heights, Dury, Glenfield, Hobsonville, Massey,  Sunnynook, Albany,Browns Bay, Campbells Bay, Castor Bay, Forrest Hill,Northcross, Opaheke, Pahurehure, Papakura, Pinehill, Ranui, Red Hill, Rothesay Bay, Torbay, Waiake, West Harbour,Glenvar, Greenhithe, Karaka Park, Long Bay, Mairangi Bay

To be calculated

Out of those areas, we use third party shipping companies. Because there is no trustable API available in NZ's shipping industry so we have to calculate detailed shipping cost by those factors:

-Where. Very detailed address pls.
-What. Product name.
-How many.

So once the order placed, we will work out the accurate shipping cost and update the order.


 From $65

Auckland Area


 From $80 

Auckland Area


From $100 

Auckland Area

Yellow To be calculated  
Balmoral Central Arch Hill Central Albany North Pukekohe South
Blockhouse Bay Central Avondale Central Bayswater North Pokeno South
Burswood East Botany Downs East Beach Haven North Silverdale North
East Tamaki South Bucklands Beach East Belmont North Whangaparoa  North
Eastern Beach East City  CBD Birkdale North Gulf Harbour North
Eden Terrace Central Clendon South West Harbour West Orewa North
Ellerslie Central Clover Park South Browns Bay North Whangarei North
Epsom Central Cockle Bay East Campbells Bay North Pukekohe Sounth
Farm Cove East Conifer Grove S/East Castor Bay North All Other Areas  
Favona South Dannemora South Devonport North    
Glen Innes Central Donegal Park South Drury South    
Glendowie Central Flat Bush South Forrest Hill North    
Grafton Central Freemans Bay Central  Glenfield North    
Green Bay West Glen Eden West Glenvar North    
Greenlane Central Glendene West Greenhithe North    
Grey Lynn Central Goodwood Heights South Hobsonville West    
Half Moon Bay East Hauraki North Karaka Park S/East    
Highland Park East Henderson West Long Bay North    
Hillsborough Central Herne Bay Central Mairangi Bay North    
Kelston West Hillcrest North Massey West    
Kingsland Central Homai South Northcross North    
Lynfield Central Leabank South Opaheke S/East    
Mangere Bridge South Lincoln West Pahurehure S/East    
Mangere South Manukau South Papakura S/East    
Mangere East South Manurewa South Pinehill North    
Meadowbank Central McLaren Park West Ranui West    
Mellons Bay East North Harbour North Red Hill S/East    
New Lynn West Northcote North Rothesay Bay North    
New Windsor Central Northcote Centre North Sunnynook North    
Newmarket Central Oratia West Torbay North    
One Tree Hill Central Shelly Park East Unsworth Heights North    
Onehunga Central Sunnyvale West Waiake North    
Orakei Central Takanini South        
Oranga Central Takapuna North        
Owairaka Central Te Atatu Pen. West        
Pakuranga East Te Atatu South West        
Pakuranga Heights East Titirangi West        
Panmure Central Totara Heights South        
Papatoetoe South Wattle Downs South        
Papatoetoe West South Western Heights West        
Parnell Central Weymouth South        
Point England Central            
Ponsonby Central             
Pt Chevalier Central            
Royal Oak Central            
Sandringham Central            
Tamaki Central            
Te papapa Central            
Three Kings Central            
Waikowhai Central            
Wai-o-Taki Bay Central            
Waterview Central            
Western Springs Central            
Westfield Central            
Westmere Central            
Wiri South