You have no items in your shopping cart.
Close
Search
Filters

SHIPPING/pick-up GUIDE

For small flat pack items like cloth rack, shipping cost is from $5 via normal courier.
Large items like tallboys and couches are delivered by our own team or third party furniture movers, with a shipping cost from $65. 

 

Seven days a week, we despatch 2+ containers of furniture to destinations all over New Zealand, and to our island neighbours: Samoa, Fiji, Tonga, New Caledonia etc. We use our own channels, or third party shipping companies.

NZ Local Delivery;

For Auckland Metro Area; we normally deliver the next day, or soon after (n.b. weekends get booked out quickly).

For Hamilton Area; if the shop is holding the stock, we can deliver asap. Otherwise, two days of the week -in our own trucks, we deliver furniture to Hamilton shop/vicinity, from Auckand.

For Christchurch Area: if the stock is on hand we can deliver asap. Otherwise, from our Auckland Warehouse, we can:
1. Use third-party shippers to send orders from Auckland, directly to the buyer. Or,
2. Join our regular (usually monthly, & free to you) container shipment from Auckland to our Christchurch Shop. From there we can organize South Island Delivery or Pick-up.

Special notes:

1. Normally the delivery is to your door only. Arrangements may be made to take items upstairs at our discretion, and at additional cost
2. Please understand, when a particular day has been selected for delivery of your items, we can only confirm the delivery day, and the rough time frame (e.g. Tuesday afternoon, or Sunday morning). We cannot book a specific time (i.e. 2 pm), due to factors outside our control -weather, traffic etc.                                          
Our delivery team will call the customer twice before delivery.                        
#1 -We call the evening before the selected day, to confirm delivery for the next day.    
#2 -We call about half hour before our ETA at customer's house. This saves you calling us to ascertain the ETA, and from needlessly waiting around all day at home. We guarantee we will call you prior to delivery, and will deliver on the pre-arranged day.


Same day delivery:

At an additional cost, we can specially arrange same day delivery, if required.        
Also we understand, some people urgently need a bed (or at least a mattress) to sleep on -that night. Even when we are very busy, we try our best to help customers with delivery the same day (sometimes late at night). However, urgent delivery does need to be confirmed, and may involve extra cost.

Pick-up:
Customers are always welcome to pick up their purchases at our Central Warehouse -next door to the shop in Onehunga (hours are: 10am-5pm, 7 days). Confirmation before pick up is essential. We may need a day, or two, to collect product from one of several storage centres (this depends on where the product is stored)  This is why Confirmation of your required pick up date is essential.

Sending through Courier/Shipping Company:

If goods are sent out via couriers, it usually takes 1 to 3 working days, after the order is picked up from our warehouse.

If the goods are sent through freight companies, e.g. Mainfreight, they are very fast to most cities -maybe the next working day to Wellington. For other North Island areas it takes about 3 days to a week, and may be up to two weeks for small towns in the South Island. 

Customers are welcome to arrange a third party to pick up orders on their behalf
Pre-arrangement and confirmation are required before pick up. Whoever is picking up the order needs to have your invoice number, for confirmation with our staff.  

Please note: Although it seldom happens, we will not be responsible for delay in delivery caused by the shippers. For more information, please read our terms.

Shipping cost:
We charge a flat shipping rate for the following areas, no matter how many items, or how big they are.

 

Shipping cost:

We charge flat shipping rates for those areas, no matter how many items, how big.

$65
Hamilton metro area, Christchurch metro area, Auckland RED zone including:
Balmoral, Blockhouse Bay, Burswood, East Tamaki, Eastern Beach, Eden Terrace, Ellerslie, Epsom, Farm Cove, Favona, Glen Innes, New Lynn, New Windsor, Newmarket, Onehunga, One Tree Hill, Orakei, Oranga, Owairaka, Pakuranga, Pakuranga Heights, Panmure, Papatoetoe, Papatoetoe West, Parnell, Point England, Ponsonby, Pt Chevalier, Royal Oak, Sandringham, Te   papapa, Three Kings, Waikowhai, Wai-o-Taki Bay, Waterview, Western Springs, Westfield, Westmere, Wiri, Glendowie, Grafton,  Green Bay, Greenlane, Grey Lynn, Half Moon Bay, Highland Park, Hillsborough, Homai, Kelson, Kingsland, Lynfield, Mangere, Mangere East, Manage Bridge, Manukau, Manurewa, Meadowbank, Mellons Bay, Tamaki


$80
Auckland GREEN zone including:
Arch Hill, Avondale, Botany Downs, Clover Park, Cockle Bay, Dannemora, Donegal Park, Flat Bush, Freemans Bay, Glen Eden, Northcote, Northcote Center, Shelly Park, Totara Heights, Weymouth, Goodwood Heights, Hauraki, Herne Bay, Hillcrest, Leabank, Buckland Beach, City, Clendon, Conifer Grove, North Habor, Oratia, Te Atatu South, Te Atatu Peninsula, Titirangi,  Wattle Downs, Western Heights, Glendene, Henderson, Lincoln, McLaren Park, Sunnyvale, Takanini, Takapuna


$100
Auckland YELLOW zone including:
Bayswater, Beach Haven, Belmont, Birkdale, Devonport, Unsworth Heights, Dury, Glenfield, Hobsonville, Massey,  Sunnynook, Albany,Browns Bay, Bombay, Campbells Bay, Castor Bay, Forrest Hill,Northcross, Opaheke, Pahurehure, Papakura, Pinehill, Ranui, Red Hill, Rothesay Bay, Torbay, Waiake, West Harbour, Pukekohe, Glenvar, Greenhithe, Karaka Park, Long Bay, Mairangi Bay


To be calculated

Out of those areas, we use third party shipping companies. Because there is no trustable API available in NZ's shipping industry so we have to calculate detailed shipping cost by those factors:

-Where. Very detailed address pls.
-What. Product name.
-How many.

So once the order placed, we will work out the accurate shipping cost and update the order.

  

 $65 Auckland Area Red  $80 Auckland Area Green $100 Auckland Area Yellow To be calculated  
Balmoral Central Arch Hill Central Albany North Pukekohe South
Blockhouse Bay Central Avondale Central Bayswater North Pokeno South
Burswood East Botany Downs East Beach Haven North Silverdale North
East Tamaki South Bucklands Beach East Belmont North Whangaparoa  North
Eastern Beach East City  CBD Birkdale North Gulf Harbour North
Eden Terrace Central Clendon South Bombay South Orewa North
Ellerslie Central Clover Park South Browns Bay North Whangarei North
Epsom Central Cockle Bay East Campbells Bay North All Other Areas  
Farm Cove East Conifer Grove S/East Castor Bay North    
Favona South Dannemora South Devonport North    
Glen Innes Central Donegal Park South Drury South    
Glendowie Central Flat Bush South Forrest Hill North    
Grafton Central Freemans Bay Central  Glenfield North    
Green Bay West Glen Eden West Glenvar North    
Greenlane Central Glendene West Greenhithe North    
Grey Lynn Central Goodwood Heights South Hobsonville West    
Half Moon Bay East Hauraki North Karaka Park S/East    
Highland Park East Henderson West Long Bay North    
Hillsborough Central Herne Bay Central Mairangi Bay North    
Kelston West Hillcrest North Massey West    
Kingsland Central Homai South Northcross North    
Lynfield Central Leabank South Opaheke S/East    
Mangere Bridge South Lincoln West Pahurehure S/East    
Mangere South Manukau South Papakura S/East    
Mangere East South Manurewa South Pinehill North    
Meadowbank Central McLaren Park West Ranui West    
Mellons Bay East North Harbour North Red Hill S/East    
New Lynn West Northcote North Rothesay Bay North    
New Windsor Central Northcote Centre North Sunnynook North    
Newmarket Central Oratia West Torbay North    
One Tree Hill Central Shelly Park East Unsworth Heights North    
Onehunga Central Sunnyvale West Waiake North    
Orakei Central Takanini South West Harbour West    
Oranga Central Takapuna North        
Owairaka Central Te Atatu Pen. West        
Pakuranga East Te Atatu South West        
Pakuranga Heights East Titirangi West        
Panmure Central Totara Heights South        
Papatoetoe South Wattle Downs South        
Papatoetoe West South Western Heights West        
Parnell Central Weymouth South        
Point England Central            
Ponsonby Central             
Pt Chevalier Central            
Royal Oak Central            
Sandringham Central            
Tamaki Central            
Te papapa Central            
Three Kings Central            
Waikowhai Central            
Wai-o-Taki Bay Central            
Waterview Central            
Western Springs Central            
Westfield Central            
Westmere Central            
Wiri South