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Contact Us / Submit a Service Ticket

Actually, the best way to reach us is to leave your questions here!

Once you click the 'Submit' button, your enquiry will be sent to us. As a result, we will create a 'Service Ticket' for you. We'll confirm with you by Text Message and/or Email that we have been notified.

Your enquiries (the Service Tickets) are then categorized and allocated to different staff, who will then find the solutions and get back to you asap.

Not like the call center where only limited number of people are sitting there all day only to answer your call, Service Tickets are handled by more staff in different departments.

By this way, we can make sure that your enquiries will be handled by the right person, directly and efficiently.


Hamilton Shop

554 Te Rapa Road, Hamilton

10 am to 6 pm, 7 Days.

Auckland Main Shop

268 Neilson Street, Onehunga, Auckland

9 am to 6 pm, Sat. - Weds.
9 am to 9 pm, Thurs. Fri.

Westgate Shop

61 Maki Street, Westgate, Auckland

9 am to 6 pm, 7 Days

Christchurch Shop

447 Blenheim Rd, Upper Riccarton, Christchurch

9 am to 6 pm, 7 Days

Prefer to call us? We have a call center to cover the whole country.

Phone No.: 09-6366068, 9737761

Emergency No. At Alert Level 4: 022 522 0025, 021 0251 2093

Open Hours: 10am to 6pm, 7 days

In peak time the lines may be busy - please be patient. Please wait a few mintues or try again later. Or leave your enquiries above - which is usually more efficient since you will get answered by the corresponding staff directly.

Please note that not all the produts on the wesbite have display units in our Hamilton/Christchurch showrooms right this moment. Email or call us to confirm.

We will close on the following days:

  • New Year's Day (Only our Westgate shop remains open this day)
  • Good Friday
  • Easter Sunday
  • ANZAC Day until 1.00 pm
  • Christmas Day