Actually, the best way to reach us is to leave your questions here!
Once you click the 'Submit' button, your enquiry will be sent to us. As a result, we will create a 'Service Ticket' for you. We'll confirm with you by Text Message and/or Email that we have been notified.
Your enquiries (the Service Tickets) are then categorized and allocated to different staff, who will then find the solutions and get back to you asap.
Not like the call center where only limited number of people are sitting there all day only to answer your call, Service Tickets are handled by more staff in different departments.
By this way, we can make sure that your enquiries will be handled by the right person, directly and efficiently.
Hamilton Shop
554 Te Rapa Road, Hamilton
10 am to 6 pm, 7 Days.
Auckland Main Shop
268 Neilson Street, Onehunga, Auckland
9 am to 6 pm, Sat. - Weds.
9 am to 9 pm, Thurs. Fri.
Westgate Shop
61 Maki Street, Westgate, Auckland
9 am to 6 pm, 7 Days
Christchurch Shop
447 Blenheim Rd, Upper Riccarton, Christchurch
9 am to 6 pm, 7 Days
Prefer to call us? We have a call center to cover the whole country.
Phone No.: 09-6366068, 9737761
Open Hours: 10am to 6pm, 7 days
In peak time the lines may be busy - please be patient. Please wait a few mintues or try again later. Or leave your enquiries above - which is usually more efficient since you will get answered by the corresponding staff directly.