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Help

Purchase & Payment

>> How to Buy

>> Payment Options

>> Manage My Order

Shipping & Delivery

>> Courier or Carrier?

>> About delivery time

>> Rural /Small Towns

>> Shipping Fee

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>> Our Terms

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: Home >> Help Cente >> Purchase & Payment

How to Buy

1. When you decide what you want to purchase, just click "Buy" to add product into your shopping cart.

2. You can view the content of your shopping cart after you clicked "Buy". Or you can click "Shopping Cart" at any time to view items currently in your shopping cart.

3. In the condition of viewing your shopping cart, you can:

Change quantity
Cancel the order (empty the shopping cart)
Continue shopping
To check out.

4. You can login before you buy anything. Or, you can just buy anything and you will be asked to login after you completed buying and click "check out". If you are still a new customer( un-registered ), you can register firstly before buying anything or just register when check out. The system will ask you for registration.

To change Quantity:
In the condition of viewing your shopping cart, in the "Qty" content, change the quantity you want and then click "Apply Qty. Change" Button.
To delete something you do not want to buy, just change the "Qty" content to be 0(zero) and click "Apply Qty. Change" Button.
To delete all the things in the shopping cart, just click "Cancel Order" Button.

Payment Options

Payment options:

You can pay by the following methods:

A. Bank deposit/bank transfer/ Internet banking/Telephone banking.

Important: All deposits or bank transfers should be accompanied by the ORDER NUMBER. as the Reference no. And additionally. --If possible, the purchaser's NAME used on our website.

B. Cheque.

If pay by cheque, product delivery through this method is subject to receipt of the money into our bank account. Usually, it takes 5 working days after we deposit the cheque in the bank. Products will be sent after this time.

C. Cash.

When pick up at pickup point. Or cash on delivery on the consent of we arranging our staff or some delivery person to send product directly to your place.

D. EFTPOS.

You can use EFTPOS in our shop when pick up.

Note: Credit card payment pls add 3% and we have the right to decline the credit card payment without pin # on eftpos terminals.

E. Online credit card payment:

Sorry that we have to charge 3% of total order value. Our low prices can not bear the 3% extra lose on the credit card processing fee.

You can use online banking or bank deposit to save the 3% when the payment is a big sum.

Payment safety:

As you see, it is safe to pay with all the payment options. we do not handle or keep the buyer's finance infomation.

Payment details:

Bank account:

KIWI BANK:
Account Name: Cloud 7 Limited
Branch: Wellington Head Office
Account Number: 38-9009-0450164-00

Postal address:

Cloud 7 Limited
732A Great South Road
Penrose
Auckland

Ph: 09-5509986
Fax: 09-5508986

Note:For your safety, please make the cheque "NOT TRANSFERABLE".

Manage My Order

To log into "My Account", you can see all your orders from "My orders"